Privacy Policy

Last updated: August 2025

At Sphere Infrastructure, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and disclose personal information—particularly in relation to email sign-ups and digital communications.

1. What information we collect

When you engage with us—such as by signing up to our mailing list, downloading resources, or contacting us—we may collect personal information including:

  • Your name

  • Email address

  • Organisation and role (if provided)

  • Any additional information you voluntarily submit via forms, email, or other communication channels

We may also collect limited usage data via analytics tools (e.g. page views, click-throughs, location, and device type) to improve our services.

2. How we use your information

We use the information you provide to:

  • Send you relevant updates, event invitations, insights, and other communications you have opted into

  • Respond to your enquiries or feedback

  • Analyse and improve our website performance and user experience

  • Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties.

3. Email communications and consent

By providing your email address and opting in, you consent to receive communications from Sphere Infrastructure, including newsletters, updates, and occasional promotional content relevant to our work.

You can unsubscribe at any time by clicking the link in the footer of any email or by contacting us directly at admin@sphereinfrastructure.com.au

4. Storage and security

Your personal data is stored securely on third-party platforms we trust, such as email marketing services and CRM tools. We take reasonable steps to protect your information from misuse, interference, loss, and unauthorised access or disclosure.

5. Third-party services

We may use third-party providers such as Mailchimp or Squarespace Email Campaigns to manage email subscriptions and analytics. These providers may store data on servers located outside Australia. Where this occurs, we ensure that appropriate privacy protections are in place.

6. Access and correction

You have the right to access and update your personal information at any time. To request a copy of the information we hold about you, or to correct inaccurate details, please contact us at [insert contact email].

7. Updates to this policy

This Privacy Policy may be updated from time to time. The latest version will always be available on our website.

8. Contact us

If you have any questions, concerns, or requests relating to your personal information or this Privacy Policy, please get in touch:

Sphere Infrastructure
Email: admin@sphereinfrastructure.com.au